MULTI-CHANNEL MARKETING SPECIALIST

 

“In the global world of ecommerce, think of this individual as the mechanism for locating and placing your company, products and services where your customers are.”

 

Multi-Channel Marketing Specialists play an integral role in providing choices to your customers via interfacing with customers using a combination of indirect and direct communication channels such as websites, retail stores, mail order catalogs, direct mail, email, mobile apps, etc.

 

This is how they will deliver their results…

  • Planning and implementing new marketing programs including:
    • Campaign setup
    • Monitoring
    • Reporting
    • Analysis
    • Optimization
    • Budgeting
    • Forecasting
    • Competitive benchmarking
  • Attaining customer satisfaction and maintain positive customer relations
  • Assessing, clarifying and validating partner needs
  • Establishing productive, professional relationships with key personnel
  • Utilizing sales and management resources to advance their initiatives
  • Business planning for target accounts

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